Privacy Policy

At Biliti Electric, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our mobile application and battery swapping services.

  1. Information We Collect:

Personal Information: We may collect personal information such as your name, contact details, and payment information when you register for our services or use our mobile application.

Location Information: We may collect your location data to provide you with accurate information about the nearest battery swapping stations.

Usage Data: We may collect information about how you interact with our mobile app, including your usage patterns and preferences.

  1. How We Use Your Information:

Provide Services: We use your personal information to provide you with access to our battery swapping services, including locating nearby swapping stations and processing payments.

Improve User Experience: We may analyze usage data to improve our mobile application's functionality and user experience.

Communication: We may use your contact information to communicate with you about service updates, promotions, or other relevant information.

  1. Data Security:

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or alteration.

Your payment information is encrypted and securely processed using reputable payment gateways to ensure the safety of your transactions.

  1. Data Sharing and Disclosure:

We do not sell, rent, or disclose your personal information to third parties for marketing purposes.

We may share your information with trusted third-party service providers who assist us in providing our services, such as payment processors or hosting providers.

  1. Your Choices and Rights:

You have the right to access, update, or delete your personal information stored in our systems. You can do so by contacting us through the app or our website.

You may choose to opt-out of receiving promotional communications from us by adjusting your preferences in the app settings.

  1. Changes to This Policy:

We may update this Privacy Policy periodically to reflect changes in our data processing practices or legal requirements. We will notify you of any significant changes through the app or other communication channels.

By using our mobile application and services, you consent to the collection, use, and processing of your personal information as described in this Privacy Policy.

If you have any questions or concerns about our Privacy Policy or data practices, please contact us at info@bilitielectric.com.

Last Updated: 28th March 2024

Biliti Electric Inc, USA.



Support

Welcome to Biliti Electric's Support! We're here to assist you with any questions, issues, or feedback you may have regarding our mobile application. Please find below the various ways to reach out to us:

Email Support: You can also reach us directly via email at info@bilitielectric.com. Please provide detailed information about your query or issue, and our team will assist you accordingly.

Contact Form: If you have any specific inquiries, encountered any technical issues, or would like to provide feedback or feature enhancement requests, please fill out the contact form at the bottom of this link https:www.//bilitielectric.com. Our support team will respond to you promptly.